MP
Marina P
1 reviews | Active since Dec 2021
07 Dec 2021, 08:28
Appealing Service,not acceptable in a country such as ours!
Absolutely shocking service!!!No transparency,no honesty,no integrity!!!I will never put my foot in their store again!They don't know the meaning of professionalism!!!!This is after several attempts to give them a chance!Their doors should be closed forthwith!
Helpful (0)
Replies (2)0
Replies (2)
Flight Centre South Africa's replyOfficial
07 Dec 2021, 09:23Dear Marina P
Thank you for taking the time to share your concerns with us. We are truly sorry to learn that your experience has been so disappointing and not an accurate reflection of the experience we want for our customers.
We will ensure our Customer Experience team gets in touch to gather further details of what had transpired.
~E.M.
Thank you for taking the time to share your concerns with us. We are truly sorry to learn that your experience has been so disappointing and not an accurate reflection of the experience we want for our customers.
We will ensure our Customer Experience team gets in touch to gather further details of what had transpired.
~E.M.
Flight Centre South Africa's reply07 Dec 2021, 09:23
Official
Dear Marina P
Thank you for taking the time to share your concerns with us. We are truly sorry to learn that your experience has been so disappointing and not an accurate reflection of the experience we want for our customers.
We will ensure our Customer Experience team gets in touch to gather further details of what had transpired.
~E.M.
Thank you for taking the time to share your concerns with us. We are truly sorry to learn that your experience has been so disappointing and not an accurate reflection of the experience we want for our customers.
We will ensure our Customer Experience team gets in touch to gather further details of what had transpired.
~E.M.
Flight Centre South Africa's replyOfficial
08 Dec 2021, 12:42Dear Marina P
Our Customer Experience team have reached out to you directly and regrettably have not received further information regarding your experience. We welcome details on your interaction to allow us to learn from your concerns and feedback.
If you can please share more information with our Customer Experience team.
~E.M.
Our Customer Experience team have reached out to you directly and regrettably have not received further information regarding your experience. We welcome details on your interaction to allow us to learn from your concerns and feedback.
If you can please share more information with our Customer Experience team.
~E.M.
Flight Centre South Africa's reply08 Dec 2021, 12:42
Official
Dear Marina P
Our Customer Experience team have reached out to you directly and regrettably have not received further information regarding your experience. We welcome details on your interaction to allow us to learn from your concerns and feedback.
If you can please share more information with our Customer Experience team.
~E.M.
Our Customer Experience team have reached out to you directly and regrettably have not received further information regarding your experience. We welcome details on your interaction to allow us to learn from your concerns and feedback.
If you can please share more information with our Customer Experience team.
~E.M.