TW
Tracy W

1 reviews | Active since Oct 2020

17 Oct 2020, 10:07

AMAZING SERVICE FROM LILY AT FLIGHT CENTRE

I was amazed by the fantastic service I received from Lily. She was friendly, joked with me on the phone, answered all my worries about flying as I am neurotic person when flying. The booking process went extremely smoothly and all done online and via my Banking App on my phone. Lily was just AWESOME. Thanks Lily (I think she is at the Constantia branch, although not 100% sure)

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply17 Oct 2020, 10:37
Official
Dear Tracy W

Your feedback encapsulates all Lilly's beautiful qualities. We are extremely fortunate to have Lilly as part of our team. We are delighted to hear that Lilly supported you during the booking process and was in a position to afford you peace of mind. We always want our customers to experience efficient, seamless and exceptional service and are delighted to hear that your most recent interaction with Lilly is testament to this. We will ensure that Lilly is recognised for a job well done. 

Thank you for choosing us. We appreciate your support and look forward to taking you on many more travel adventures. 

~Kim