AP
Annemarie P
1 reviews | Active since Jan 2018
26 Nov 2019, 11:33
A company you can count on!
I was devastated when I heard that Thomas cook Airlines was bankrupt. I had booked tickets with them to visit my family. Flight Centre were fantastic and gave me a full refund. I was able to book another flight with a different airline.
Helpful (0)
Replies (1)0
Replies (1)
Flight Centre South Africa's replyOfficial
26 Nov 2019, 12:06Dear Annemarie
Thank you for taking the time to share such a great review with us. Nothing is more important to us than knowing that we take care of our customers, especially when travel may not go according to plan. We take our commitment to delivering an amazing customer experience very seriously and we're happy to help you continue with your travels.
We look forward to playing a role in your future travel plans.
~K.T
Thank you for taking the time to share such a great review with us. Nothing is more important to us than knowing that we take care of our customers, especially when travel may not go according to plan. We take our commitment to delivering an amazing customer experience very seriously and we're happy to help you continue with your travels.
We look forward to playing a role in your future travel plans.
~K.T
Flight Centre South Africa's reply26 Nov 2019, 12:06
Official
Dear Annemarie
Thank you for taking the time to share such a great review with us. Nothing is more important to us than knowing that we take care of our customers, especially when travel may not go according to plan. We take our commitment to delivering an amazing customer experience very seriously and we're happy to help you continue with your travels.
We look forward to playing a role in your future travel plans.
~K.T
Thank you for taking the time to share such a great review with us. Nothing is more important to us than knowing that we take care of our customers, especially when travel may not go according to plan. We take our commitment to delivering an amazing customer experience very seriously and we're happy to help you continue with your travels.
We look forward to playing a role in your future travel plans.
~K.T