Rude, unhelpful and sarcastic when I phoned emergency number

<p>1 Comment<br />Sort by <br />Newest</p> <p>Add a comment...<br />Choose file</p> <p>Why do they bother offering an emergency number?my tenant phoned me tonight after I spent two thousand rand for rat problem on.thursday ,to say there was a rat running around his cottage and all the poison had been eaten.The man who answered the emergency number was so rude and unhelpful.Why bother having an emergency number?If they do not sort the problem out on monday I am going to consumer council .Do not use them ever!Never had such rude sarcastic service from an owner in my life.<br /><br /></p>