AR
Alicia R

1 reviews | Active since Dec 2019

08 Dec 2019, 15:52

WORST CUSTOMER SERVICE EVER!!!!!!

If I could give them 0 stars I would but unfortunately I'm forced to give this a 1 star rating! I have been with flexicare for almost a year. All of a sudden this year in OCTOBER they canceled my policy, I have since then been battling for them to reinstate my policy. I phone them every day, I have mailed 3 different people to reinstate my policy. I have begged them to correct the issue as I did NOT REQUEST FOR THEM TO CANCEL MY POLICY!!! I have NEVER in my life EVER received such bad service and I have NEVER in my life battled for someone to rectify a mistake they have made!!

0
Replies (1)
Flexicare
Flexicare's reply10 Dec 2019, 10:16
Official
good day, 

Please can you email me your policy number so I can correct this for you ASAP. 
blaked @tihsa. co.za 

id like to apologise for the inconvenience caused to you.