GM
Gomolemo M

1 reviews | Active since Jul 2020

29 Nov 2023, 17:04

Useless Medical Aid from Auto & General and ****en Discovery.

Evening,

I just want to start by saying ***? *** am I paying this bull**** ass medical aid for if it does not work? This is utter bull**** man. I had to pay for my medication over the counter CASH. Went to your whatsapp for assistance and one of your useless consultants gave me an email address to send my query/slip to and ***ol response. Nothing. ****EN NOTHING!!! It's magonnyo wa festive and we still need to be struggling like this? Come the **** ON!! Sort your **** out please. I am paying every month but no assistance when buying or sending a query. **** OFF MAN!!!

0
Replies (4)
GM
Gomolemo M's update04 Dec 2023, 18:28
Reviewer Update
Thr last stupid ****en call I received was from someone who up until today has not assisted me, therefore, I request that you give me my full refund for the month that you failed to cover me and know that I will be reporting this to the ombudsman. **** you and your service.
Flexicare
Flexicare's reply07 Dec 2023, 09:08
Official
Hi Gomolemo

Flexicare has been trying to reach you even at the set time you had agreed to be called at but your phone just rings. They will keep trying to call you so they can give you your feedback. 

 Kind Regards 

Hippo.co.za Team 
GM
Gomolemo M's update07 Dec 2023, 12:46
Reviewer Update
Callback at 13:00 now. I was busy. I saw your call but I was unavoidably detained. Keep calling. I want a written email as previously communicated too. I WANT EVERYTHING IN BLACK AND WHITE. I'm recording all calls.
GM
Gomolemo M's update03 Jan 2024, 12:06
Reviewer Update
Hello. I will NOT make a payment for this ****EN medical aid unless you MOTHER****ERS sort out the over the counter issue at Clicks Olivedale. See how your ****ED UP customer services is? You are honestly the Devil themselves. **** OFF. Convenient Medical Aid my foot. STOP debiting. You are causing me unnecessary bank charges JULLE MAGONNYO!!!!!!