RS
Ruwayne S
1 reviews | Active since Oct 2020
24 Aug 2024, 11:49
Useless Flexi care
Would like to bring to people's attention think before you join this *********** plan, what their brochure says and offers is not the same when you need to use it , ie their dental section is not covered by discovery , but some other useless company , the benefits on the brochure don't exist, as for the doctor side just as pathetic , I cut my finger with a grinder went to their listed doctor , it clearly states on their brochure that this is covered , they at first cleared payment but later refused , I am in the process of cancelling pathetic policy as for their employees just as useless
Helpful (0)
Replies (2)0
Replies (2)Flexicare's replyOfficial
26 Aug 2024, 08:42Hi Ruwayne, thank you for bringing this to our attention. We’re truly sorry to hear about your finger injury, and we hope you’re on the mend. Your feedback is important to us, and we’ve escalated your concern to the Discovery Health team for further investigation.
Best regards,
Flexicare's reply26 Aug 2024, 08:42
Official
Hi Ruwayne, thank you for bringing this to our attention. We’re truly sorry to hear about your finger injury, and we hope you’re on the mend. Your feedback is important to us, and we’ve escalated your concern to the Discovery Health team for further investigation.
Best regards,
Flexicare's replyOfficial
27 Aug 2024, 10:13Hi Ruwayne, the Discovery Health team attempted to reach you but couldn't connect. They've sent you an email to arrange a convenient time for a call and assist with your query.
Best regards,
Flexicare's reply27 Aug 2024, 10:13
Official
Hi Ruwayne, the Discovery Health team attempted to reach you but couldn't connect. They've sent you an email to arrange a convenient time for a call and assist with your query.
Best regards,
