Unhappy customer

I've called about why my medication not being covered.

One of their consultants said i needed to change my GP for a new prescription.

All the GPS in the network that are close to me are either not available or I need to pay an additional R300 not including medication.

Why am I covered for unlimited gp visits if I have to pay.

Why do you say that I'm covered for medication but I can't get medication from my original gp who was a network doctor.

I need answers this is wrong and unfair I can't get my medication because of this.