VJ
Valenshia J
1 reviews | Active since Feb 2024
14 May 2024, 11:32
***********, unempathetic, inconsiderate
It's been 4 months since I have sent my first email and made my first call to cancel Flexicare. While I have received a response about receiving assistance no assistance was provided. It is the most frustrating situation when you have to deal with this type of incompetence.
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Replies (3)0
Replies (3)
Flexicare's replyOfficial
14 May 2024, 14:13Hi Valenshia, we sincerely apologise that your complaint has gone on for this long. We have sent an urgent follow-up to Discovery to investigate your case and to provide you with feedback.
Flexicare's reply14 May 2024, 14:13
Official
Hi Valenshia, we sincerely apologise that your complaint has gone on for this long. We have sent an urgent follow-up to Discovery to investigate your case and to provide you with feedback.
VJ
Valenshia J's updateReviewer Update
14 May 2024, 15:05Much appreciated. I will inform you when I have been assisted.
VJ
Valenshia J's update14 May 2024, 15:05
Reviewer Update
Much appreciated. I will inform you when I have been assisted.
Flexicare's replyOfficial
14 May 2024, 15:29Thank you for your patience and understanding.
Flexicare's reply14 May 2024, 15:29
Official
Thank you for your patience and understanding.