SK
STEVEN K
1 reviews | Active since Oct 2012
09 Oct 2024, 11:19
terrible service
About two months ago i joined Flexicare they called me to join know that i need to speak to somebody they claim that they dont call out you have to mail them,
That is absolutely ridiculous they send you mails one that says they will call you in 24hrs then they send you a mail saying they will call you between 2-4 working days what *******, If they don't need my business then cancel my account and i go somewhere there is better service.
Yesterday i got a call from discovery they tried transferring me but i got cut off after waiting for 20 minutes,
Everyone knows that service in this country doesn't exist .
Helpful (0)
Replies (3)0
Replies (3)
Flexicare's replyOfficial
09 Oct 2024, 13:15Hi Steven, thank you for bringing this to our attention. We're sorry to hear about the hiccup from our insurance partner. We have escalated this to the Discovery Health team so you can be assisted.
Flexicare's reply09 Oct 2024, 13:15
Official
Hi Steven, thank you for bringing this to our attention. We're sorry to hear about the hiccup from our insurance partner. We have escalated this to the Discovery Health team so you can be assisted.
SK
STEVEN K's updateReviewer Update
09 Oct 2024, 13:19when i get that call i will believe it
SK
STEVEN K's update09 Oct 2024, 13:19
Reviewer Update
when i get that call i will believe it
Flexicare's replyOfficial
10 Oct 2024, 13:57Hi Steven, thank you for your patience during this process. We’ve received confirmation from the Discovery Health team that they have reached out to assist you with your query.
Flexicare's reply10 Oct 2024, 13:57
Official
Hi Steven, thank you for your patience during this process. We’ve received confirmation from the Discovery Health team that they have reached out to assist you with your query.