**** SERVICE FROM FLEXICARE

Since I joined the first month Dec 2022 I received *********** services from them, they first failed to deduct the money for the first month, then failed to add my spouse and child the next month also had the wife's surname incorrect. When you phone them the call is put through and you can hear them having a party in background but nobody attend to the call. Phone again and same thing happened. They confirm authorization for a scan but I had to pay it as they could not find "flexicare" on their system. Claiming the money back proof to be unsuccessful for more than a month now since the claim is diverted to Kaelo Health who reply that they cannot find me on their system. They are giving Escom a run for their money! It seems they don't take client support seriously and their fancy system is not working due to *********** employees.