AK
Ash K
1 reviews | Active since Feb 2021
26 Feb 2025, 09:36
*****s! Double Debits on numerous occasions!!!
I have had endless issues with these guys double debitting me.
January double debited me R968 then again this month R838.
The agent stated on the whatsapp chat that they experienced a system error where their clients were double debited. But then why do we sign a debit order mandate stating what we pay we dont authorize these double debits! I cannot afford for all this to go off my account! I want my money back!!!!!! This is *****!!!
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Replies (2)
Flexicare's replyOfficial
26 Feb 2025, 09:52Hey Ash, we sincerely apologise for the inconvenience caused by the double debits. Your concern is important to us, and we will escalate this matter to ensure it gets resolved.Thanks for bringing this to our attention, we will provide feedback as soon as it's available.
Flexicare's reply26 Feb 2025, 09:52
Official
Hey Ash, we sincerely apologise for the inconvenience caused by the double debits. Your concern is important to us, and we will escalate this matter to ensure it gets resolved.Thanks for bringing this to our attention, we will provide feedback as soon as it's available.
Flexicare's replyOfficial
10 Mar 2025, 10:58Hey Ash, thanks for your patience while we reviewed your case. Our team has advised us that your case has been resolved. We apologise for any inconvenience this may have caused.
Flexicare's reply10 Mar 2025, 10:58
Official
Hey Ash, thanks for your patience while we reviewed your case. Our team has advised us that your case has been resolved. We apologise for any inconvenience this may have caused.