AM
Aubrey M
1 reviews | Active since Aug 2020
19 Jan 2024, 22:28
Poorest Customer Service
I did a quote via Hippo and it was all good. Having to interact with Discovery was a nightmare. The consultant was rude and barely knew the product. Even now I do not know how many dentist visits are permitted, the consultant said he also does not know. I had to be the one calling to request policy documents. I downloaded the Disvovery app which is not user friendly in locating the Flexicare content, I wish they had a separate app for Flexicare.
Helpful (0)
Replies (1)0
Replies (1)Flexicare's replyOfficial
22 Jan 2024, 09:17Hi Aubrey
Apologies for the bad experience. We will reach out to Discovery for them to investigate and resolve this matter for you.
Kind Regards
Hippo.co.za Team
Apologies for the bad experience. We will reach out to Discovery for them to investigate and resolve this matter for you.
Kind Regards
Hippo.co.za Team
Flexicare's reply22 Jan 2024, 09:17
Official
Hi Aubrey
Apologies for the bad experience. We will reach out to Discovery for them to investigate and resolve this matter for you.
Kind Regards
Hippo.co.za Team
Apologies for the bad experience. We will reach out to Discovery for them to investigate and resolve this matter for you.
Kind Regards
Hippo.co.za Team
