LC
Lizo C

1 reviews | Active since Sept 2023

26 Feb 2025, 15:06

Poor customer service

If you want poor customer service be sure to knock at the door of Flexicare. They will debit your premiums twice and not even bother to reverse or refund your money as quickly as they take it. I had a worst experience with the Consulted Named Valencia, whom by far did not care to my fastration as a client.

0
Replies (2)
Flexicare
Flexicare's reply26 Feb 2025, 15:23
Official
So sorry to hear about your poor experience. Thank you for bringing this to our attention, we'll address this issue promptly. We'll provide feedback as soon as it's available.
Flexicare
Flexicare's reply10 Mar 2025, 13:38
Official
Hey Lizo, we appreciate your patience while we reviewed your case. We’re happy to inform you that your case has been resolved. We apologise for any inconvenience this may have caused and value your cooperation.