Pathetic Service

Discovery health flexicare feels that they can deduct when they want and whatever they want without informing me. Now they send me an sms stating that my membership has been ended because no payments have been received. I have emailed them proof that one debit order did go off and need them to confirm the amount outstanding. A week later there has been no reply to my email,I mean what kind of business are they running. If they don't want my business they must just let me know and I will move to another company. Your service is pathetic you guys don't even deserve a star rating.