Pathetic service

This is the 2nd time that I write about Discovery Flexicare. Since I have joined them, I have had nothing but BAD service. 2 months ago they never deducted my premium, which is a direct debit order. They then forced a double debit, against my instruction not to as I was going to pay it in manually. The end of May the premium has not been deducted again. I am receiving NO meaningful feedback.

I have subsequently cancelled my medical plan and will never do business with the company in future.