NM
Nelly M
1 reviews | Active since Jan 2017
18 Nov 2024, 14:15
NO SERVICE, TOTAL WASTE OF MONEY
If there was a zero star I would give that. After being suggested a dentist by Flexicare now they send me from pillar to post with non ending emails, the said doctore requested cash I paid now I'm not getting paid and am being sent to Dental Risk which doesn't answer their calls , flexicare do t escalate...if u want a headache join this flexicare if you need peace shop around somewhere else.
As a former discovery medical holder for over 10 years this flexicare is total DISASTER worst the agents are not well equipped.
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Replies (2)
Flexicare's replyOfficial
19 Nov 2024, 09:05Hi Nelly, we're sorry to hear about your experience with your dental care. We have escalated this to the Discovery Health team for a further look into your case.
Flexicare's reply19 Nov 2024, 09:05
Official
Hi Nelly, we're sorry to hear about your experience with your dental care. We have escalated this to the Discovery Health team for a further look into your case.
Flexicare's replyOfficial
25 Nov 2024, 15:33Hi Nelly, thank you for your patience as we investigated your case. We have received confirmation from the Discovery Health team that they have made contact with you to offer additional assistance.
Flexicare's reply25 Nov 2024, 15:33
Official
Hi Nelly, thank you for your patience as we investigated your case. We have received confirmation from the Discovery Health team that they have made contact with you to offer additional assistance.