No assistance from sales agent at all after countless attempts, calls forever on hold.

Been trying to get assistance from Discovery Health Flexi care department for the past 7 days without any success, Over 30minutes on hold everyday trying to get assistance from a sales agent with no luck, tried getting assistance from their whatsapp line aswell, still no luck, there is never a sales agent available to assist. There’s zero to little customer service. This is bad service from such a big brand. What a struggle it has been to just get a mere flexicare medical insurance. I’m so dissatisfied and disappointed.