JE
Janene E

1 reviews | Active since May 2015

26 May 2025, 11:02

Money *****ers with double debits and constant excuses

I want my refund from the 25th of April 2025 sorted out today, the lies given every single day, and NO ONE CAN GIVE ANSWERS WHEN CALLING IN!!!!!! I am now to a point of gtvol of being said they will escalate this matter - on top of everything I said to STOP all my payments till this is sorted - you decide to go take another instalment from my account today that after I rejected the mandate as my ISSUE IS STILL UNRESOLVED!!! So now you ***** from my account as well!!!!! I want the R499 back in my bank account from 25 April 2025 TODAY with a proof of payment - because I am now tired of your constant weekly lies!!!!

thereafter STOP this policy with immediate effect as requested on more than 1 occasion - I will go somewhere else where my money don't get ******!!!!!!

0
Replies (1)
Flexicare
Flexicare's reply26 May 2025, 11:24
Official
We truly understand how frustrating this must be for you, and we're really sorry to hear about your experience. We acknowledge the urgency of your complaint and have escalated this to our team as a priority. We'll provide feedback as soon as it's available.