EL
Ephraim L
1 reviews | Active since Sept 2024
21 Jul 2025, 14:54
**** membership
I canceled my membership long time ago but I'm still receiving messages to say I owe them I only used membership once for my daughter to see GP and still paid or deposited money to the account that discovery gave me and my premiums were up to date by the time of cancelation now they harrasing me every week, i tried to call the number on the message they send me can't get thorough I even exhausted my airtime. I don't recommend anyone to use this flexicare members it is a ****.
Blow is one of the message that I receive every week.
Flexicare powered by Discovery: Dear member, there is an amount owing to us. Please call *** to arrange payment for your outstanding balance. Thank you
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Flexicare's replyOfficial
21 Jul 2025, 15:15Thanks for bringing this to our attention — we’re really sorry to hear about the frustration you’ve experienced. We’ve escalated your complaint to our Discovery Health team and asked them to prioritise resolving this as soon as possible. We will provide feedback as soon as it's available.
Flexicare's reply21 Jul 2025, 15:15
Official
Thanks for bringing this to our attention — we’re really sorry to hear about the frustration you’ve experienced. We’ve escalated your complaint to our Discovery Health team and asked them to prioritise resolving this as soon as possible. We will provide feedback as soon as it's available.