IS
Ina S
1 reviews | Active since Sept 2014
01 Jul 2022, 17:37
Just another way to ******* the poor from what ever money they still have.
I am not happy with the Discover or FlexiCare, I have used over R200 in airtime to get someone to help me submit a claim.
When I dial ***, I get cut off as soon as the voice says - hold for the next available consultant.
What a run around. Everything is automated and you can't talk to any human, they don't exist.
Very quick to demand extra money but hides when it is time to pay out.
The app doesn't work, nor does the number ***) it cuts you off when you get the message - hold while we transfer you to the next available consultant.
Helpful (0)
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Replies (1)Flexicare's replyOfficial
20 Jul 2022, 10:08 Dear: Damien
We acknowledge receipt of your complaint. We are currently investigating the matter and will revert to you soonest.
Kind regards,
Complaints Department
We acknowledge receipt of your complaint. We are currently investigating the matter and will revert to you soonest.
Kind regards,
Complaints Department
Flexicare's reply20 Jul 2022, 10:08
Official
Dear: Damien
We acknowledge receipt of your complaint. We are currently investigating the matter and will revert to you soonest.
Kind regards,
Complaints Department
We acknowledge receipt of your complaint. We are currently investigating the matter and will revert to you soonest.
Kind regards,
Complaints Department
