Jenus Health quotes without all facts to client

I approached Jenus Health for a quote for Medical aid. They quoted me amongst others for the Discovery<br> Essential Delta Saver 2016 on Wed 2016/03/09, which I elected and accepted.<br> Nowhere during the quotation process did the Jenus Health representative inform me, that if I<br> could not provide 18 (Eighteen) years of medical Aid history, etc., that I would be charged<br> penalty fees by Discovery, because I could not provide this. I have been working for 31 years in which time I have always belonged to a medical aid of some sort, whom none, ever expected more than 1 previous membership information history. I feel that to expect a potential client, to remember in detail, 18 years of Medical aid etc., history and subsequently if they cannot recall or provide such, then charge them penalties by loading the quoted premium, is completely unreasonable and tantamount to very ********* and unfair business practice by both the Jenus Health broker for not informing of this during quotation process and by Discovery Health. I kept no records of past Medical aid membership, only from my last medical aid before which was 6 years with Medihelp.Because of this, me & my 8 year old son is now without cover.