AR
Alida R

1 reviews | Active since May 2022

05 Nov 2024, 10:52

Invoice paying

It been from the 4 of September calling and calling email after email with no response story after story to pay my son emergency visit with a Auth nr it Nov and no one can give me feedback very disappointed after they told to get the invoice fixed with correct codes still no help

0
Replies (3)
Flexicare
Flexicare's reply05 Nov 2024, 13:06
Official
Hi Alida, thank you for reaching out to us. Your experience is important to us. We have escalated your query to the Discovery Health team for immediate attention and feedback. 

Best regards,

AR
Alida R's update05 Nov 2024, 14:19
Reviewer Update
Will wait for feedback and see
Flexicare
Flexicare's reply06 Nov 2024, 11:45
Official
Hi Alida, thank you for your patience throughout this investigation. We have been informed that the Discovery Health team has reached out to you and provided assistance.

Best regards,