LI
Letisha I
1 reviews | Active since Jul 2022
22 Feb 2024, 13:12
Impossible to cancel
I requested a call to sign up and got called immediately, now that I have sent several emails to cancel no one is contacting me, they have debited my account twice after I sent in emails to cancel. I tried calling a few times but I also work at a call centre and cannot stay on the phone for hours waiting for them to answer.
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Replies (2)
Flexicare's replyOfficial
22 Feb 2024, 15:55Hi Letisha, we humbly apologise for any inconvenience caused in this regard. We will look into this query, and provide you with feedback.
Flexicare's reply22 Feb 2024, 15:55
Official
Hi Letisha, we humbly apologise for any inconvenience caused in this regard. We will look into this query, and provide you with feedback.
Flexicare's replyOfficial
23 Feb 2024, 12:23Hi Letisha, thank you for being patient. Your query has been escalated to our insurance partner, who will be in contact with you.
Flexicare's reply23 Feb 2024, 12:23
Official
Hi Letisha, thank you for being patient. Your query has been escalated to our insurance partner, who will be in contact with you.