KS
K. Smith

1 reviews | Active since Jan 2022

01 Jan 2026, 08:49

I do not recommend flexicare ****

On the 31st of December 2025 I gave my 7months old baby porridge with a bit of peanut butter. She had a major allergic reaction and we had to rush her to the ER, before going I called Flexicare number and call centre was unavailable called Netcare911, they picked up after a very long time (2nd incident happening) Clinix Lesedi said they don’t accept Flexicare Plus, Netcare gardens said I’d have to pay out of pocket. What’s the point of having the 1mil emergency plan if I can’t use it! I’m cancelling my plan today the 1st of Jan 2025. My baby had to be taken to a gov hospital on NYE night! I’m cancelling and raising with ombudsman

0
Replies (1)
Flexicare
Flexicare's reply06 Jan 2026, 11:24
Official
Dear K.Smith

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as we receive the information requested. 

Regards 
Flexicare Servicing Team

Best regards,