Flexicare, through Discovery, *******ly deducting my money.

Two months after having signed up for this product as a surety for my mom she is yet too receive any membership documents. Having made multiple attempts to get clarity from the service provider with very little success, I am left with no option but to terminate this thing. There is no way that Flexicare, through Discovery, are allowed to deduct a monthly premium without having provided the member tools to utilise the product. That is ********.