Flexicare ******* Service

I joined them in April, it took them 4 months to send me a card. In June I started using their unlimited GP service and went to a doctor under their network for depression. They sent an email detailing that the doctor has been paid.

On July I requested to switch plans, however still remaining on the insurance. I was assisted and told they would do it for me and there would be no waiting period as I joined them in April.

Faatword to August and the doctor I saw in June calls me claiming they have not paid her and told her I terminated my plan and I was on the waiting period. How on earth am I on the period to see a GP because it was after the incension date.

Your call center agents are *********** and hung up the phones on clients. I was told you terminated my plan, how do when you deduct debit orders since April. You keep sending your drivers to deliver me the wrong card on top of that

Your service is *******! My experience with you has been hell. I regret throwing my money at you.