Flexicare - Membership Number *** - CANCEL WASTE OF TIME AND EFFORT

Membership Number *** - This company is *********** and their contracted call center staff seems to be at sea. We cancelled this product today because we did not receive permanent membership cards in nine months of being paid up members, no logon or web-services access, no list of doctors. Over 10 unanswered emails, endless phone calls to Cape Town transferred from the call center with no answer in Cape Town (they to must be out spending our premiums on their time out of the office). The set of cards they sent had incorrect details, they cant get it right in 8 months. They keep on changing their contact numbers and as already mentioned it is nigh-impossible to reach them as it is. Please do not waste your time on this *******, and we strongly suggest that Auto & General see to this Company they under write. We will now see their turnaround time on the cancellation we sent today 11 05 2020 at 15h15.