FLEXICARE

Last 21 January, thRough a call centre to which Hippo connected me, I stipulated a FLEXICARE policy (#***0). I I was waiting to recive the policy to my Email address, as the Operator assured me, after having telephoncally agreed with all terms and condition, accepted the monthly premium and given the details of my bank account … The day after I tried to get in touch with them by Emailing at the address indicated in the SMS that I received a few minutes after the end of the telephonic transaction but I learned that that Email address is wrong. I succeeded in getting the new and correst Email address, where I re-sent my request but NO replies. Finally, I decided to re-re-send the request involving the “Escalation”, the “Claims” and the “Support” deparments FLEXICARE's but, still today, I did not recieve the policy, nor answers from any of those “Departments”. My fear is now that they will debit my account, even if I did not receive the policy, nor confirmation of being covered from the date I stipulated the policy on the phone... All this seems a *****E against People in good faith. They DO NOT deserve to stay in the Market AND THE POLICE SHOULD SERIOUSLY INVESTIGATE...