KS
K. Smith
1 reviews | Active since Jan 2022
02 Feb 2026, 20:38
FLEXI****
Cancelled my flexicare on the 31st of Dec 2025 after being refused assistance with an emergency of a baby having a severe peanut butter allergic reaction then again being refused for a child drowning incident. I received confirmation of policy cancellation om the 31st of Dec now they attempted debiting but luckily I removed all my money from my debit card to my credit card. Now that decline has charged me R130.
This is an infringement of CPA Im sick and tired of flexicare im escalating this with Ombudsman!
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Flexicare's replyOfficial
03 Feb 2026, 08:59Dear K. S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Flexicare Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Flexicare Servicing Team
Flexicare's reply03 Feb 2026, 08:59
Official
Dear K. S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Flexicare Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Flexicare Servicing Team