NM
Naledi M

1 reviews | Active since Mar 2019

06 Mar 2026, 10:24

False advertising

Flexicare cover promises refunds for specialist visits up to a certain amount, yet when you submit a claim the "system" declines it.

It has been close to 2 months now of stories and resubmissions. We are tired and need our refund! Also if you don't call and follow up no one bothers to give an update.

0
Replies (1)
Flexicare
Flexicare's reply12 May 2026, 10:58
Official
Dear Naledi
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Flexicare Servicing Team