KT
Kylie T
1 reviews | Active since Jan 2025
28 Jan 2025, 07:04
Disgusting
I have been trying to cancel my flexicare account since December 12th. I've sent countless emails and have yet to receive a response on how to cancel it. And every single month, it takes off money that is supposed to go to something else.
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Replies (2)
Flexicare's replyOfficial
28 Jan 2025, 08:20Hi Kylie, we're sorry to hear no one has assisted you and we acknowledge your complaint. We are currently working to investigate the matter and will revert to you within 7 working days of receipt of the complaint. Your complaint is being dealt with by the Complaints Department which can be reached via email at ***.
Flexicare's reply28 Jan 2025, 08:20
Official
Hi Kylie, we're sorry to hear no one has assisted you and we acknowledge your complaint. We are currently working to investigate the matter and will revert to you within 7 working days of receipt of the complaint. Your complaint is being dealt with by the Complaints Department which can be reached via email at ***.
Flexicare's replyOfficial
29 Jan 2025, 08:38Hi Kylie, thank you for your patience while we reviewed your case. Our team has advised us that your case has now been resolved. We apologise for any inconvenience this may have caused.
Flexicare's reply29 Jan 2025, 08:38
Official
Hi Kylie, thank you for your patience while we reviewed your case. Our team has advised us that your case has now been resolved. We apologise for any inconvenience this may have caused.