JL
Jarniene L
1 reviews | Active since Jan 2017
04 Apr 2024, 13:50
Disgusted member
Bill has been partially when queried with them they said arragment was 226 dr over charged. I calked doctors spoke to accounts lady she called them and wssvtold they nevercreceived claim. She ask how was it paid partially. The accounts lady adked may were submit sndxwas told they don't accept claims after 4 or 5 months. What nonsense is this I've tried calling numbers on brochures say number invalid sent them mails no one has bothered to response to me. I have now asked the membership to be cancelled what must a person pay for R 469 month to have half paid bills and no response from them when queries are made.
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Replies (2)Flexicare's replyOfficial
04 Apr 2024, 14:45Hi Jarniene, we're sorry to hear about your experience with our insurance partner. We have escalated this with them and will provide you with feedback.
Flexicare's reply04 Apr 2024, 14:45
Official
Hi Jarniene, we're sorry to hear about your experience with our insurance partner. We have escalated this with them and will provide you with feedback.
Flexicare's replyOfficial
05 Apr 2024, 09:54Hi Jarniene, we've made several attempts to reach you by phone, but unfortunately, we haven't been successful in connecting with you. Please check the email and SMS sent to you. We want to ensure that we address any concerns or questions you may have.
Flexicare's reply05 Apr 2024, 09:54
Official
Hi Jarniene, we've made several attempts to reach you by phone, but unfortunately, we haven't been successful in connecting with you. Please check the email and SMS sent to you. We want to ensure that we address any concerns or questions you may have.
