Disgusted in Flexicare service

So I don't usually revert to this platform but Flexicare Medical Scheme has left me with no choice. I have emailed and called every department to possibly assist but to no avail. I cancelled my membership way before payment was due. Never even made use of it as it was still within the first month and they have these long waiting periods...then... boom...My bank account gets debited. I have asked on numerous occasions for it to be refunded and I'm still waiting. Nobody calls back nor does anybody reply to any emails.

They are so effecient when signing you up but when it comes to actually solving a customers query they are useless.

I would not recommend these people to anybody. Going the less expensive route is not always the best! Their customer service is appalling and the way they do business is *********.

Very disgusted in your service Flexicare