EG
Elaine G

1 reviews | Active since Dec 2021

17 Apr 2024, 09:03

Discovery Flexicare medical aid

Responded to an advert and received a phone call from a consultant. He asked me how many adults. I responded. I was quoted R903 for the Flexicare + plan with little to no information on what it contains. When I queried how it went from R345 pm he stated that it was because I could not afford it. I rep**** that I was asking how come it was advertised at a specific amount. The consultant stated that the amount was starting from that amount. When I stated that it was not very representative he stated that it was starting from that amount and terminated the conservation.

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Replies (1)
Flexicare
Flexicare's reply17 Apr 2024, 10:11
Official
Hi Elaine, we are sorry to hear about your experience. We want to assure you that we are here to help. We have escalated your query to Discovery and will keep you updated on the progress.