Discovery Flexicare is not worth the headache

I am currently at a point where I am fed up. Every moth I pay my premium, send proof of payment then receive communication that it has been received and correctly allocated to my Flexicare account. Every month I receive communication either by sms or email that my Flexicare has been suspended and I need to make payment. Every month I send an email reminding them that I made payment at least a week or two before they decided to suspend my Flexicare them after some time I get told mt services have been unsuspended, with no reasi=on as to why it was suspended in the first place even though I had made payment and it was acknowledged by them and received communication saying as much. I have tried enquiring about why this keep happening and I never get an actual answer. I am so sick of this cycle. Month after month after month after month. Discovery Flexicare either doesn't communicate with each other or they trying to get more money out of you by suspending your services, you never get a straight answer and you're constantly fighting to prove that you paid them even though they know you did. Look for other options, currently looking to switch cause its not worth the constant stress and fight.