AB
Anneli B
1 reviews | Active since Feb 2025
06 Feb 2025, 14:46
Discovery don't come back on a complaint
I left a complain on Hello Peter on Monday. The email confirms somebody will call me. Nobody called me. This is unbelievable. I can't believe that Discovery don't come back or tried to resolve the matter.
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Replies (4)
Flexicare's replyOfficial
07 Feb 2025, 09:16Hi Anneli, we're sorry you still haven't been called back. We have escalated your complaint with Discovery and will get back to you with feedback as soon as we can.
Flexicare's reply07 Feb 2025, 09:16
Official
Hi Anneli, we're sorry you still haven't been called back. We have escalated your complaint with Discovery and will get back to you with feedback as soon as we can.
Flexicare's replyOfficial
07 Feb 2025, 14:28Hey Anneli, thank you for your patience while we reviewed your case. Our team has advised us that your case has now been resolved. We apologise for any inconvenience this may have caused.
Flexicare's reply07 Feb 2025, 14:28
Official
Hey Anneli, thank you for your patience while we reviewed your case. Our team has advised us that your case has now been resolved. We apologise for any inconvenience this may have caused.
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Anneli B's updateReviewer Update
07 Feb 2025, 14:34Your team are talking nonsense. Nothing was resolved. They busy tried to resolve it.
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Anneli B's update07 Feb 2025, 14:34
Reviewer Update
Your team are talking nonsense. Nothing was resolved. They busy tried to resolve it.
Flexicare's replyOfficial
11 Feb 2025, 08:28Hey Anneli, our senior manager Hendrick has advised that he has communicated with you and will deal with resolving your queries moving forward. We truly apologise for your experience and thank you for your patience.
Flexicare's reply11 Feb 2025, 08:28
Official
Hey Anneli, our senior manager Hendrick has advised that he has communicated with you and will deal with resolving your queries moving forward. We truly apologise for your experience and thank you for your patience.