N
Nicole
1 reviews | Active since Oct 2021
01 Dec 2023, 20:52
Debited WITHOUT my consent, AFTER confirming cancelation!!!
Yoh! This company sucks at communication. I have been sending emails, but they don't respond to them. They don't care. I canceled my policy, they confirmed the cancelation (including the notice period). Immediately after confirmation of the cancellation, I received welcome emails and texts. I sent numerous emails informing them about this and they just BLATANTLY IGNORED ALL my emails. They then proceeded to debit my bank account WITHOUT MY PERMISSION!!!
Helpful (0)
Replies (1)0
Replies (1)Flexicare's replyOfficial
07 Dec 2023, 09:11Hi Nicole
Apologies for the bad experience. We will get Flexicare to investigate this issue further.
Kind Regards
Hippo.co.za Team
Apologies for the bad experience. We will get Flexicare to investigate this issue further.
Kind Regards
Hippo.co.za Team
Flexicare's reply07 Dec 2023, 09:11
Official
Hi Nicole
Apologies for the bad experience. We will get Flexicare to investigate this issue further.
Kind Regards
Hippo.co.za Team
Apologies for the bad experience. We will get Flexicare to investigate this issue further.
Kind Regards
Hippo.co.za Team
