Debit order and cards not received

If the was an option, I was not going to give them a star at all because they deserve zero rating for their poor service. I still did not receive my cards requested from them for me and my son. I joined late 2022. But I'm already annoyed with their service. I never gave them an authorisation to Debit in my discovery bank, now the debit order didn't go through. I spent all week trying to sort it out no one came back to me. I do not recommend anyone to use flexicare or their bank. They're just a ****....