Complaint

It's actually no stars but you are forcing me to select one. Flexicare did a double debit order on my account and I did send them emails and got no reply about the situation and I tried to phone them but they did not answer my phone call after waiting an half an our and all of my airtime wish I can't buy more because there is nothing left in my bank. I am a single mother with a new born and that money I needed to buy my baby some milk but flexicare took the last money from my account and I know my payments are up to date because I checked and they did not send me any notifications that I still owe them money.