LM
Lebohang M
1 reviews | Active since Oct 2018
06 Nov 2019, 10:43
Bad service
I app**** for medical insurance in Sep 2019 and I was told that I was going to get my Card within 4-6 weeks, we in November now and I haven't received it. I have not received my card and they have already took 2 monthly installments. I sent an email to inquire about this but they never responded to my emails. When I try to call their call center they put me on hold for over 30 minutes only for my call to be cut before speaking to a consultant.
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Replies (2)
Flexicare's replyOfficial
06 Nov 2019, 11:12Good day Lebo,
id like to apologise for the experience you've had. we do have a few options for you regarding the card, but id like to get more information around your experience. Please can you email me blaked @ tihsa.co.za so we can investigate your experience.
thanks
id like to apologise for the experience you've had. we do have a few options for you regarding the card, but id like to get more information around your experience. Please can you email me blaked @ tihsa.co.za so we can investigate your experience.
thanks
Flexicare's reply06 Nov 2019, 11:12
Official
Good day Lebo,
id like to apologise for the experience you've had. we do have a few options for you regarding the card, but id like to get more information around your experience. Please can you email me blaked @ tihsa.co.za so we can investigate your experience.
thanks
id like to apologise for the experience you've had. we do have a few options for you regarding the card, but id like to get more information around your experience. Please can you email me blaked @ tihsa.co.za so we can investigate your experience.
thanks
LM
Lebohang M's updateReviewer Update
06 Nov 2019, 14:37Thank you for getting back to me. I just sent you an email
LM
Lebohang M's update06 Nov 2019, 14:37
Reviewer Update
Thank you for getting back to me. I just sent you an email