CS
CRYSTELLE S

1 reviews | Active since Feb 2013

29 Jan 2021, 17:26

BAD CUSTOMER SERVICE

So have been trying to get hold of someone to change my banking details. I send emails if calling I am holding on forever, and up to today no one has called me back. I have changed banking details and needed to change in order for the debit order to go off, now I am unable to use a doctor. What should I do.

0
Replies (2)
Flexicare
Flexicare's reply01 Feb 2021, 10:19
Official
Hi Crystelle

We will have the team contact you soonest to assist.

Kindest regards
The Hippo.co.za Team

CS
CRYSTELLE S's update03 Feb 2021, 13:59
Reviewer Update
STILL WAITING ON FEEDBACK. THIS IS REALLY RIDICULOUS. THIS IS THE WORSE SERVICE FROM A HEALTH INSURANCE RECEIVED.