SM
Sma M
1 reviews | Active since Jan 2015
21 Aug 2019, 16:24
ANGRY CLIENT
Since taking up Flexicare plus cover, my entire experience has been horrible. It took almost 3 months for me to get my membership card and i had to pay cash at the doctors because the call center doesn't operate after 12 on Saturday to confirm my membership.
I been waiting for my refund for the consultation for almost a month. every time i call in to customer services i get told that my refund will be paid on Wednesday.
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Replies (1)0
Replies (1)Flexicare's replyOfficial
22 Aug 2019, 15:37Good day.,
We are terribly sorry to hear this.
Please can you email me your Policy number and above mentioned experience to - blaked @telesure .co.za
So that we can attend to you ASAP.
Regards,
Flexicare
We are terribly sorry to hear this.
Please can you email me your Policy number and above mentioned experience to - blaked @telesure .co.za
So that we can attend to you ASAP.
Regards,
Flexicare
Flexicare's reply22 Aug 2019, 15:37
Official
Good day.,
We are terribly sorry to hear this.
Please can you email me your Policy number and above mentioned experience to - blaked @telesure .co.za
So that we can attend to you ASAP.
Regards,
Flexicare
We are terribly sorry to hear this.
Please can you email me your Policy number and above mentioned experience to - blaked @telesure .co.za
So that we can attend to you ASAP.
Regards,
Flexicare
