horrible treatment

Good day I'm very disappointed in fleur de lis spa costlands umhlanga you guys me and my friend was booked for a spa on Saturday 5 o'clock we did full body massage the brightening facial and I did a pedi she did a mani firstly when we booked we were not told or alerted that we have to book from the shower after everything as one would know after a massage one is very oily even if that's how you guys do it we were not informed so we left without showering secondly when we asked the lady at reception of we could shower she then referred me to a staff member who was zulu and because I also spoke zulu she felt the need to argue with me as a customer regarding the shower policy, last but not least my nails were pained which took literally years to dry I do not know if the cutex has been sitting long enough but my nails didn't set even after hours I eventually had to use my hands and my nails were all messed up and had to take it off all a waste of money I am not happy I will be sending a email to head office or where ever hello Peter and taking to social media I paid my money and didn't get what I deserve