Poor client service

I phoned regarding payment for a vehicle service payment and the employee was rude and basically told me that I need to go a weekend without my vehicle and that it my fault. She then told me that I was supposed to make arrangements with them first before I can get my vehicle serviced I had to then pay myself due to their employees not being at work and leaving early

Very very poor client service and would not recommend them to anyone and thwy are rude and do not kniw how to speak ro their clients

Utterly rude and unacceptable behavior from people you pay for a service plan