Worst Customer experience/ service, dishonesty and unreliability from Fleet VIP Solutions (Pty) Ltd panel-beaters in Roodepoort.

<p>At first what seemed to be a professional establishment made a 360 degree turn around w.r.t customer service, total utter disregard of sticking to promised, well communicated prior, commitments from panel-beater to client. I dread the experience and I resented every moment of the over extended period of time to what operations manager communicated and gave his empty word to , that my car was being held there. They really should consider removing "VIP" from their name, because clearly does not apply to their client or maybe some selected clients.</p> <p>What I really hate the most throughout this whole traumatic experience is the fact that they constantly **** to me about the progress of the car because every agent I spoke to had inconsistent updates of which I HAD TO CALL THEM EVERYTIME to get the updates and even the operations & customer service manager gave the same sort of service if not worse coming from their level of influence in the organisation.</p> <p>If all cards were put on the table from the onset and panel beater been honest with the duration of the project, I would have understood and made no hustles as I would have planned accordingly around a promised and committed timeframe of a week and a day as opposed to the blatant lie of 3-4 working days and constant bull**** in between to buy time with lies. They better fix up their act or they will lose customers. I would never recommend this panel beater to any of the people I know or meet in future. Hope I don’t have to deal with them ever again.</p> <p>I don’t wish this experience even on my worst enemy.</p>