VIP POOR SERVICE

Incomplete work and NO RESPONSE Took my Kia in for repairs 26 July 2023. About two weeks later I was told to collect the car. I noticed that the paint job was inadequate and the light fitting had a gap between body and lamp fitting. Took it back, the paint job was re done but still the light fitting was wrong. Now told by the Technician that there appears to be an indentation on the body which was overlooked the first time and that a new request to repair will be sent to Outsurance. This was the 22nd September. Despite numerous enquiries I am yet to get information from Fleet VIP solutions and Putsurance regarding completion of repairs. I have all email correspondence and references available if requested. Errol Williams