Poor service

<p>Since my insurance sent my car to them on the 22nd of March, I have had no communication or update regarding repairs and what still needs to be done. To this day, I still haven't heard from them even though I have called them a couple of times to ask what's happening. I have verified with my insurance and they have certainly authorised everything. This was following a telephonic conversation that i had with them where they told me that my insurance had not paid them. My insurance paid them long time before i called them. I feel as though I'm not valued as a client and I'm starting to doubt their services, I wonder if my car will be properly fixed as it is a new car. This company is so ***********. Their service is unbelievably poor. I will never ever have my car sent to them. They are the worst.</p>