WO
William O

1 reviews | Active since Apr 2010

01 Aug 2019, 12:26

Car damaged after minor repairs. Shocking.

My car was booked in for very minor repairs (small dent at the back and replacement of tail light).

When I received my car back I had to jump-start it every morning and after returning the car and them keeping it there for 2 weeks I was told I needed to replace my battery. This may just have been a co-incidence that it decided to pack up while being with them.

However, when they returned my car I found that the car overheated on the way to my house. The driver could not tell me for how long they drove my car in that state after I caught them putting in water at the gate of my complex - obviously trying to hide the fact.

I now cannot drive my car for more than 3 kms without having to add water and I suspect they have done some serious damage to my car. I am also not getting any response from them regarding this issue.

Unfortunately Santam forced me to use this repairer.

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Replies (1)
Fleet Vip Solutions
Fleet Vip Solutions's reply25 Nov 2019, 14:55
Official
This concern was attended to and found to be pre-accident damage as a mechanic worked on the vehicle before the accident. The insurance declined repairs as non related and client agreed.