Unauthorized opening of personal items

<br> I moved internationally and FlatRate broke my lock and opened my 'exclusive use container', and re-packed it into a truck for delivery. FlatRate did this without my knowledge or permission. They opened a personal box of ours, and resealed it. When we took delivery we found several items were missing from the box. I attempted to have this matter resolved but to date have had no response from the company. We will be filing legal action on too matters: Without any authorization or permission from me, not even phone call or email - they broke my lock and entered my container / they stole items from a box and resealed it. <br> I will never recommend them and strongly discourage anyone form using them.